Front Desk Guest Service Agent

This job is best suited to someone who loves to greet people with a smile, a pleasant attitude and have strong interpersonal skills.

We will train for all of the following duties and requirements.

Hotel Accommodation

–  Organize every shift for checking guests in or out of the hotel.

–  Maintain an inventory of vacancies, reservations and room assignments.

–  Communicate with fellow employees for all aspects of a guest’s stay, their requests and requirements to make it a great stay!

–  Computer experience is helpful but you will be taught how to use our hotel system while training for this position.  There is ongoing training through the Wyndham hotel system.

There are three 8 hour shifts at the front desk.  Each shift is a little different.  There is paperwork on each shift and the audit shift, 11pm-7am, gets the hotel ready for the next day.  All occupied guest rooms are noted for the housekeeping department for check-outs or stays.  This is an important aspect for each department to run smoothly.

There is a  part time shift and full time shift available.  The full time shift has room for advancement to move into a supervisory role.  We need employees to cover shifts for the current employees to have vacation time.   You could work part time or discuss what jobs there are to be filled.

We want employees to offer a great place to stay in Williams Lake and offer service that is over and above what a guest may expect.  This could be the place where people can meet friends and family, have great service and have a wonderful time contributing to many good memories.

If you feel you can help us advertise in the social media and you have experience with all aspects of Facebook, Instagram and other areas, please also apply.  There are also duties associated with answering emails in a professional manner and this can contribute to group sales and meeting room bookings as well.

Starting wage: $17.40 to start and will be increased based on experience and the ability to do the job. The job offered that will lead to a supervisory position will be at a higher rate. This will be discussed in an interview.

The front desk position and training are to start right away.  If you excited about meeting people and offering great service please call or email to inquire.  We would be happy to answer your questions.  Although my schedule is varied right now you can call and leave a message for me if I am not available.  Marcia 250-392-3321 or office@ramadawilliamslake.ca.