Victim Service Worker

Position Title: Victim Services Worker

Agency: Canadian Mental Health Association – Cariboo Chilcotin

Department: Advocacy and Outreach Programs

Employee Group: Non- Union

Current Location: 201 35 2nd Ave South

Salary Range Steps: Grid 11 $27.54 – $31.61/hour

Current Programs Hours per week: 8:30 a.m. 4:30p.m. (35 hours per week)

Position Status: Permanent Full Time

Current Shift Schedule: Mondays – Fridays

Anticipated Start Date: As soon as possible

Job Posting: Community-Based Victim Service Response Worker

Are you passionate about advocating for justice and supporting individuals in their most vulnerable moments? Do you want to make a lasting impact in the lives of victims of power-based crimes? We are looking for a dedicated and empathetic Community-Based Victim Service Response Worker to join our team and provide crucial support to victims navigating the complexities of the justice system.

Why Work with Us:

Be part of a team that makes a meaningful difference in your community.
Engage in impactful and rewarding work, providing essential advocacy to those who need it most.
Work in a supportive environment with opportunities for ongoing professional development.
Competitive extended health and benefit package including RRSP matching.
Flexible work options available.

NATURE OF POSITION:

The Community Based Victim Services Program provides crisis intervention, emotional support, safety planning, assistance in navigating the criminal justice system, liaison with justice personnel, and community resource referrals.

Services are provided to individuals who are dealing with victimization resulting from domestic violence, partner assault, adult sexual assault, child sexual assault/abuse, stalking, human trafficking and criminal harassment.

The program provides education and awareness to the communities within the Cariboo Chilcotin area as well as information, referrals, support and accompaniments to clients. This position is required to work in a busy environment often dealing with individuals working through difficult situations. Occasionally some work will be required outside normal office hours.

REQUIRED EDUCATION, TRAINING AND EXPERIENCE ·

A minimum of a diploma in Human/Social Services or related field ·

At least two (2) years’ recent related work experience,

Experience in the community social services sector and/or in the criminal justice systems and community-based programs

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

·Strong ability to conduct client intake and assessment

·Excellent understanding of the dynamics of abuse and gender violence

·Strong ability to maintain confidentiality and demonstrate a high degree of professional boundaries.

·Excellent ability to provide emotional support to clients through active listening, and validating client’s emotions through an empowerment lens.

·Good knowledge of other community services and resources and ability to provide appropriate referrals to clients.

· Excellent ability to provide crisis response and intervention/support.

· Knowledge and experience working with individuals facing multiple barriers

·Ability to work with diverse clientele

·Ability to supports client’s interests and rights by performing duties such as liaising for clients with the police and Crown Counsel, obtaining information about client’s cases including case status and hearing dates.

·Ability to provide court support services such as explaining court procedures, processes, and trial procedures and providing court orientation, accompaniment and information

· Ability to assist clients in completing legal forms such as Crime Victim Assistance Program and Victim Impact Statements.

· Ability to engage in public education to raise awareness of physical or sexual assault and/or abuse.

· Ability to develop community relationships and liaise with community service agencies.

· Good group facilitation skills and knowledge

· Ability to be flexible and respond to phone calls and walk in clients in crisis situations

· Strong knowledge about the dynamics of abuse, sexual assault, historical sexual abuse, criminal harassment.

· Proficient computer literacy including database programs and strong record keeping skills

· Ability to maintain accurate, and appropriate file notes

· Excellent written and oral communication skills

· Seek appropriate and timely managerial supervision and debriefing.

· Valid Class 5 BC Driver’s license and use of own vehicle for transportation if required.

Diversity, equity and inclusion are essential to the goals of the Canadian Mental Health Association- Cariboo Chilcotin, and we are committed to building a representative workforce. We encourage applications reflecting diversity of sexual orientation, gender identity or expression, racialization or ancestry, diverse abilities, political and religious beliefs, marital or family status, age and/or status as a First Nation, Metis, and Inuit or Indigenous person and any other equity seeking groups.

We wish to reflect the richness of the diverse community of persons we serve.

Reply by email with cover letter and resume

to: Tereena Donahue executive.director@cmhacariboo.org

or Fax to: 250-250 392 4456

Date Posted: October 25, 2024

Closing Date: Posted until filled

For a complete job description please email administration at admin.ccb@cmhacariboo.org