Community Support and Outreach Worker

The Community Support and Outreach Worker provides direct, client-centered support to individuals facing barriers to social, economic, and community participation. This role focuses on outreach, advocacy, resource navigation, and community engagement to enhance client well-being and independence.

The position requires strong relationship-building skills, cultural sensitivity, and the ability to work collaboratively with community partners and internal teams.

Duties:

• Conduct outreach to individuals experiencing barriers to services.
• Provide one-on-one support, including needs assessments and goal planning.
• Connect clients to community resources, services, and supports.
• Advocate on behalf of clients with service providers and agencies.
• Maintain accurate and confidential client documentation.
• Facilitate workshops, information sessions, or support groups as needed.
• Develop and maintain relationships with community partners.
• Participate in case conferencing and team meetings.
• Support data collection and reporting requirements.
• Promote inclusive, trauma-informed, and culturally safe practices.

Working Conditions:

• Combination of office-based and community-based work.
• Will involve travel within the service area.
• Occasional evening or weekend work.

Preferred Qualifications:

• Experience in outreach or community-based service delivery.
• Knowledge of local service networks.
• Training in trauma-informed practice, harm reduction, or crisis intervention.
• Knowledge of community resources and support systems.

Required:

• Criminal Record Vulnerable Sector clearance is required if hired.
• Diploma or degree in Social Work, Human Services, Community Development, or related field (or equivalent combination of education and experience).
• Experience working with diverse populations facing complex barriers.
• Strong communication, documentation, and interpersonal skills.
• Ability to work independently and collaboratively.
• Valid driver’s license and reliable transportation.
• Must be reliable and dependable with excellent attendance; committed to reporting for all scheduled shifts.

About Horton Ventures Inc.:

Horton Ventures Inc. was established in 2002 to provide high-quality, professional services. We support individuals in accessing opportunities and connecting with community resources, while also working with organizations to strengthen engagement and long-term success. Committed to fostering an inclusive and supportive environment, we strive to ensure that all individuals feel valued, respected, and empowered to succeed.

As a company, Horton Ventures Inc. is proud to offer:

• Extended health and dental benefits packages
• Flex-time for full time employees
• Accelerated vacation entitlement
• Employee appreciation rewards
• Company paid professional development (through webinar, courses, conferences, and more)

How to Apply:

Individuals are requested to submit a targeted cover letter and resume by email to Human Resources, Horton Ventures Inc.:

hr@hortonventures.com

In the subject line please reference the job title “Community Support and Outreach Worker” and location for which you are applying.

Horton Ventures Inc. is an equal opportunity employer.  We are committed to the principles of an inclusive workplace, ensuring our company supports and reflects the diverse populations in our catchments.  We encourage women, 2SLGBTQI+, Indigenous persons, persons with disabilities, and members of visual minorities to apply.

All qualified applicants will receive consideration for employment; only shortlisted candidates will be contacted.  Thank you for your interest in joining our team!