Job Summary
Oversees the day to day operations of the Legacy and Respite Programs.
Develops, implements, coordinates and evaluates plans and programs designed to ensure that needs of the person served are met following a person centered model. Ensures that program standards, guidelines and policies of the organization are maintained and that all licensing requirements are met.
Key Duties and Responsibilities
Supervises and evaluates program staff’s work. Coordinates scheduling of program staff with other Program Directors. Participates in grievance resolution amongst staff. Assists in personnel activities such as interviewing, hiring and training staff and staff discipline issues.
Ensures that the appropriate systems are in place to support and maintain programs.
Supervises expenditures within the existing budget allowance and makes budget recommendations.
Ensures that accurate program and client records are maintained and that confidentiality is a priority. Ensures that all pertinent documentation is complete.
May work as front line staff in the specified programs.
Performs assessments, develops action plans and coordinates the placement of services to ensure the person supported is able to achieve their goals. Evaluates success and need for change in person centered plans.
Ensures effective communication with persons we support, families and staff. Maintains an effective relationship with government officials. Maintain liaison with other community organizations to coordinate provision of services, resolve program delivery issues, exchange program information or provide instruction on the operations and use of relevant services.
Conducts surveys and studies; makes presentations and maintains a current awareness of developments in the area of respite and legacy programs.
Performs other duties related duties as required.
Qualifications
Education/Training/Experience
A certificate in Human Services, Counselling or a related field or the equivalent in education and experience is required for this position.
A minimum of three years direct program delivery experience in the sector with a demonstrated working knowledge of specific programs, related provincial and community support systems, applicable legislation and policies as well as issues surrounding delivery of programs.
Previous program management experience preferably in the Social Services field.
Excellent oral, written facilitation and interpersonal communication skills.
Demonstrated teamwork, leadership and supervisory skills. Good time and general management skills. Demonstrates the ability to work effectively with program staff, volunteers, agencies and organizations.
The ability to function independently and frequently under pressure while managing multiple concurrent projects and deadlines. This includes effectively managing crisis or emergency situations. Program delivery activities many require a moderate level of physical fitness to effectively carry out the duties of the position.
Participation at meetings, conferences and other events may involve flexible schedules of work including weekend and evening work as well as travel.
$30.21 per hour to start-wage increase after probation period
Please submit your resume to: Cedar.Crest@ccscl.ca by July 5, 2024