About Horton Ventures Inc.:
Horton Ventures Inc. was created in 2006 to deliver high quality, professional employment services. Delivering the WorkBC program, we support and assist thousands of British Columbians to prepare for, find, and keep sustainable employment; connect to the labour market and other community resources, as well as help employers to find and retain skilled employees.
As a company, Horton Ventures Inc. is proud to offer:
· Extended health and dental benefits packages
· Accelerated vacation entitlement
· Employee appreciation rewards
· Company paid professional development (through webinar, courses, conferences, and more)
The Resource Centre Advisor/Employment Consultant (RCA/EC) is a key member of the Horton Ventures Inc. WorkBC delivery team supporting clients through Intake, Self-Serve and One-on-One assistance.
Duties:
· Welcome, greet, and direct visitors and clients to the appropriate staff member in a timely manner.
· Support, refer, and guide clients into WorkBC Case Management or to other community services as appropriate.
· Assist clients in the Resource Centre with registration and applications to WorkBC Employment Services.
· Check on-line client requests and registrations and complete administrative tasks related to Client intake/appointments.
· Use databases to process & schedule all applications for service and appointments for Case Management/Self-Serve clients.
· Post, modify, and remove jobs from the online job boards on behalf of local and regional employers and provide continuing administrative support to these companies throughout the job posting process.
· Maintain and organize resources/information for community agencies, employment assistance services, educational institutions, and training providers.
· Process client case transfer requests, scan, and upload documents into client case files.
Assesses potential clients’ program eligibility for the WorkBC program and provides service information to clients.
Determines client need and eligibility for financial supports.
Manage assigned client case files in a primary information system (ICM), including documentation of client eligibility, client progress and results
Creating mutually agreed upon Action Plans and subsequent revisions as required in support of the long-term employment and retention success of the client.
Assisting clients in preparation of various service applications including but not limited to: Skills Enhancement Services, Self-Employment Services and/or referrals to Employment Services and other community services as necessary.
Maintaining up to date client information and progress (including client rationale) in ICM ensuring the current, complete, and accurate documentation of all communications with participant are completed in a timely manner
Knowledge of the local labour market, community resources and government assistance programs
Skills:
· Ability to prioritize tasks, manage tight deadlines and thrive in a fast-paced environment.
· Ability to work in a dynamic team environment
· Excellent communication and problem-solving skills
· Strong technology skills for use of word processing software, computers, internet, and various office equipment
· Experience in, and the ability to, successfully coach and mentor clients from diverse backgrounds and life experience to gain effective job search tools and strategies
Excellent communication, interpersonal and problem-solving skills
Strong technology skills with the ability to learn new platforms, such as government database (ICM), SharePoint, use of Microsoft Office with the ability to create Word documents
Ability to work in a dynamic team environment
Ability to prioritize tasks, manage tight deadlines and thrive in a fast-paced environment.
Adherence to confidentiality and professional codes of conduct
Required:
· Criminal Record Vulnerable Sector check is required if hired.
· Relevant post-secondary education or equivalent combination of education and experience.
· In response to the ongoing COVID-19 Pandemic, Horton Ventures Inc., has implemented a Vaccination Policy and Proof of Vaccination will be required.
$22 per hour 30-35 hours per week
How to Apply:
Individuals are requested to submit a targeted cover letter and resume by email to Human Resources, Horton Ventures Inc.:
hr@hortonventures.com
In the subject line please indicate the name and location of the position for which you are applying.
Horton Ventures Inc. is an equal opportunity employer. We are committed to the principles of an inclusive workplace, ensuring our company supports and reflects the diverse populations in our catchments. We encourage women, LGTBQ2, Indigenous persons, persons with disabilities, and members of visual minorities to apply.
All qualified applicants will receive consideration for employment; only shortlisted candidates will be contacted. Thank you for your interest in joining our team!