Status: Full Time (Salary Position)
Placement Date: October 2022
Annual Salary: $58,000 to $65,000 annual salary
plus BC Govt. Wage Enhancement of $4.00 per hour for qualifying
licensed ECE certification, benefits and pension. Vacation starting at 8
percent.
Organization Profile
Working at the YMCA means you are part of a fun, positive environment. At the YMCA, people are our
greatest asset. We provide professional development opportunities and opportunities for growth and
promotion.
The YMCA is the largest provider of child care in Canada and the YMCA of Northern BC is the largest not
for profit provider here in the North. Currently, the YMCA of Northern BC operates at 19 locations in six
communities – child care, preschool and out of school care. We serve over 890 families with 130
exceptional staff and we are growing!
If you believe in the potential of children, from birth to twelve years of age and want to help build
healthy communities through operational excellence and by expanding programming through out the
North Peace, this is the job for you! We are a team of professionals who believe in play based
educational programming. We are nurturing, family centered and committed to our Playing to Learn™
and a Place to Connect™ curriculum. The ideal candidate will possess excellent communication skills, a
positive attitude, and believe in the power of team.
Purpose and Objective
The Child Care Operations Manager is a member of the leadership team and reports directly to the
Director of Child Care Services. The operations manager is responsible for providing successful
leadership and management to all YMCA licensed child care programs in the North Peace Region,
currently there are three locations in Fort St. John.
Key Responsibilities (but not limited to):
Responsible for human resource management including coaching and performance
management
In line with achieving the Association strategic plan, responsible for developing
divisional operational plan goals on an annual basis
Accountable for achieving operation goals through financial management of the
programs
Accountable for the development and implementation of the business plan for the
North Peace Region centres including budgets, quality assurance, staff, asset
management, family engagement
Accountable for the oversight to ensure quality delivery of YMCA Playing to Learn and
YMCA A Place to Connect that aligns with Y mission, vision and strategic plan goals
Child Care Operations Manager September 2022 Page 2 of 3
Ensures high service standards and satisfaction ratings throughout all centres. Achieves
all quality targets established through association goals and national standards
Ensures compliance with all municipal, provincial, regional and national YMCA
initiatives. Ensures that all centres are operating in compliance with the Child Care
Licensing regulations at all times
Oversight of staff schedules including vacation requests in order to ensure seamless
operations in Partnership with the Manager of Scheduling
Oversight of recruitment and selection of staff in partnership with the Manager of
Recruitment
Relationship building and coaching with staff and volunteers
Adherence to all YMCA of Northern BC policies
Familiarity and compliance with applicable legislation including Employment Standards,
Human Rights, Work Safe in order to safe guard the respectful and fair treatment of
staff, volunteers, members, participants and all visitors to the facility
Meeting reporting requirements
Required Competencies
1. Leadership and Coaching –Ability to direct and develop performance of others to achieve
desired result.
2. Service Strategy – Ability to identify the needs and wants of members and guests as a priority
and respond in an effective and timely manner to enhance every person’s YMCA experience.
3. Project Resource Management – Ability to manage a project from initial planning to
completion.
4. Planning and Organizing – Ability to establish a clearly defined and effective course of action
for self and others to accomplish short and long term goals.
5. Negotiation/ Communication/ Interpersonal Skills- Ability to speak, write, listen and secure
information in a variety of settings. Ability to cooperate with others to achieve results. Ability
to create and build relationships throughout the centre and the Association.
6. Strategic Planning and Visioning – Ability to visualize future direction and formulate
strategies, plans and action to achieve vision.
7. Teamwork and Cooperation – Ability to work cooperatively and productively with others
within and across organizational units to achieve common goals; demonstrates respect,
cooperation, collaboration and consensus building.
8. Self Management- Ability to appropriately manage one’s own emotions; maintain a calm
and tactful composure under broad range of challenging circumstances and thing clearly and
stay focused under pressure.
Qualifications
Post secondary degree or diploma in Child Development or a related field or
combination of education and experience
Minimum 3 years’ management experience
3 satisfactory professional references
Child Care Operations Manager September 2022 Page 3 of 3
Immunization record including TB screening
Current Child Care First Aid & CPR-C Certification
Satisfactory criminal record check and clear vulnerable sector search
Physical ability to perform the tasks required
Reliable vehicle
Knowledge, skills and abilities
Detail oriented, self starter and organized
Excellent time management and teamwork abilities
Excellent customer relationship skills
Excellent written and verbal communication and interpersonal skills
Proven computer skills and ability to work with Microsoft Office
Working Conditions
Office environment – Child Care Centre
Occasional evening or weekend work
Occasional participation in Y community events
Flexibility required to meet changing demands
HOW TO APPLY:
Please submit the following documents:
Cover Letter
Resume
YMCA Employment Application (located at
http://nbc.ymca.ca/wpcontent/uploads/2017/08/nbcy_employment_application_aug2016.pdf)
Applications will be accepted via email to:
Lynette Mikalishen
Director of Child Care Services
YMCA of Northern BC
email: lynette.mikalishen@nbc.ymca.ca
The YMCA of Northern BC thanks everyone for their interest in this opportunity. Only those
selected for an interview will be contacted. Consideration of applicants will begin immediately.