Front Desk
The Wells Hotel is looking for a front desk person.
If meeting people, creating great first impressions and problem solving are your thing, we want you!
We are looking for reliable hotel concierges to work at the main entrance desk of our hotel. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness, knowledge and efficiency.
The ideal candidate will be a smart and trustworthy individual who prides themselves on outstanding customer service.
Responsibilities:
- Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel and surrounding areas
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution
- Assist in housekeeping or food service as needed
Requirements:
- Experience in customer service or relevant role is an advantage
- Proficiency in English; knowledge of a second language will be considered a plus
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- Computer skills/aptitude and experience with POS and cash register
Compensation
- Full or Part time Seasonal mid-May to Sept (negotiable) 5 days/week 7 hours/day
- Salary $17.50/hr
- Accommodations if required. Wells is a vibrant village rich in the arts with a history of gold set in a beautiful natural smorgasbord of hiking, biking, fishing, canoeing, and nature pursuits.
How to apply:
- Email resume to: whotel@goldcity.net
- Fax resume to: 250-994-3494
Not just a summer job …….. a summer experience!!!




