Job Title 

Coordinator, Elders Support

Reports To 

Manager, Culture & Recreation

Saulteau First Nations Mission 

We strive to be the Best Governed Nation, one that is proud, culturally strong and self- sufficient.  As stewards of the land, we will ensure that the best sustainable practices are followed, now and in the future.  We remain proudly determined.

Job Purpose 

The Elders Support Coordinator is responsible for supporting and enhancing the well-being of Elders who are Saulteau First Nations members, both on and off reserve. This role  requires an energetic, up-beat person and involves organizing friendly visits, providing or  organizing transportation to events, meetings, and workshops, and acting as a liaison  between Elders, the SFN departments and other organizations as needed. The Elders Support Coordinator will ensure that Elders are connected, supported, and engaged in  cultural, social, recreational, and community activities. They will maintain the Elders Lounge  at the Culture and Recreation Center to make sure it is safe and suitably stocked for all  Elders of SFN.

Duties and Responsibilities 

Elder Support & Engagement 

• Build and maintain relationships with Elders both on and off reserve through regular check-ins and friendly visits.
• Provide companionship and emotional support to Elders, ensuring they feel valued and included.
• Organize and coordinate Elder-specific programs, gatherings, and activities to encourage social engagement and cultural connection.
• Assist with the organization of Elders home maintenance and routine seasonal tasks.

Transportation & Accessibility 

• Arrange and provide transportation for Elders to and from community events, meetings, workshops, and appointments as needed.
• Ensure that transportation services are safe, reliable, and respectful of the needs of Elders.

Liaison & Advocacy 

• Serve as the main point of contact between Elders and SFN departments, advocating for their needs and ensuring they receive necessary services.
• Facilitate communication between Elders and leadership, health services, housing, social programs, and other relevant entities and organizations.
• Assist Elders in accessing community resources, government programs, and health services.

Event & Workshop Coordination 

• Plan, organize, and support Elder participation in cultural events, ceremonies, and workshops.
• Collaborate with departments to ensure Elders are included in community initiatives.
• Work with local organizations to create opportunities that support Elder wellness and cultural preservation.

Administration & Reporting 

• Maintain accurate records of services provided, including transportation logs, visits, and program participation.
• Prepare reports and updates for leadership on Elder engagement and needs.
• Develop and manage a budget for Elder-related activities and transportation services, if applicable.

Qualifications and Skills 

• High school diploma or equivalent; post-secondary training in health care, social services, or gerontology is an asset
• Experience working with Elders in an Indigenous community or support setting.
• Experience in social work, community support, or a related field.
• Knowledge of government programs and all local services available to Elders.
• Familiarity with Saulteau First Nations community members and traditions.
• Understanding of Cree Language or desire to learn
• Strong understanding and respect for Saulteau First Nations culture, traditions, and values.
• Excellent communication and interpersonal skills with the ability to build trust and meaningful relationships.
• Organizational and coordination skills to manage transportation, visits, and event planning.
• Ability to work collaboratively with other departments, community members and other community organizations.
• Energetic and physically fit to assist Elders with mobility, daily tasks, and recreational outings.
• Ability to maintain confidentiality and uphold dignity in care.
• Basic knowledge of nutrition, safety protocols, and infection control procedures.
• A valid driver’s license and access to a reliable vehicle.
• CPR/First Aid certification (or willingness to obtain).
• Criminal Record Check with Vulnerable Sector Screening.

Work Conditions 

• Work is performed primarily in the office with hours of work set as 8:00 a.m. to 4:30 p.m. Monday through Thursday.
• Travel will be required within SFN community and surrounding community.
• Some evening and weekend work will be necessary.
• Physical requirement to safely lift up to 50lbs.
• Wage Range: $24.12- $27.74 /HR

Reports To

Manager, Human Resources

Saulteau First Nations Mission

Saulteau First Nations (SFN) strives to be the Best Governed Nation, one that is proud, culturally strong and self-sufficient.  As stewards of the land, we will ensure that the best sustainable practices are followed, now and in the future.  We remain proudly determined.

Job Purpose

The Senior Advisor, Employee Relations is responsible for providing direction and advice about the implication, scope and breadth on all people related matters for employees of the Saulteau First Nations (SFN). This role builds the capability and capacity of SFN by ensuring the work environment fosters personal and professional growth for all employees.

Duties and Responsibilities

HUMAN RESOURCES ADMINISTRATION

• Respond to internal and external Human Resources related inquiries or requests and aid when able; or redirect inquiries to the appropriate person within the team
• Maintain records of personnel-related data in both paper format as well as in a Human Resources Information System
• Liaise with other departments for inter-related functions (payroll, benefits administration, performance management, training opportunities).

CORRECTIVE ACTION AND CONTINUOUS IMPROVEMENT

• Assist in the preparation of Corrective Action and Performance Improvement Plans, and other correspondence to assist Department Managers with employee performance and expectations.
• Assists with preparing Return to Work agreement following illness or injury or in relation to the Drug and Alcohol policy.

PERFORMANCE MANAGEMENT

• Schedules the probationary performance review meetings; prompts managers to complete their reviews.
• Update forms and documentation for efficient performance review processes.
• Manage probationary review process and advise managers when probationary end dates are approaching.
• Remind managers of approaching key dates such as the end of a probationary review period, or an employee’s anniversary date, and ensures the respective manager has the necessary paperwork readily available for these employee milestones.

REWARDS AND RECOGNITION

• Recognize staff achievements and recommend rewards and recognition for exemplary employees.
• Maintains an inventory of SFN merchandise for presentation to employees.
• Participates in Long Service recognition including maintaining accurate pay records.
• Updates communications with list of rewards and recognition recipients for entry in the Monthly Newsletter.

PROFESSIONAL DEVELOPMENT

• Document employee participation in mandatory professional development initiatives.
• Develops training agreements and training plans with Department managers.
• Monitor compliance with training agreements and drafts repayment notifications for noncompliance.
• Assist Department managers with training initiatives and staff retreats.
• Develop and maintain a skills inventory for the Nation.
• Identify future training and development opportunities for the Nation.
• Work cooperatively with Department managers to identify training gaps and training solutions.

COMPENSATION AND BENEFITS ADMINISTRATION

• Participate in annual compensate review and recommend revisions.
• Provide back-up and support for payroll processing.
• Provide back-up and support for benefits administration and processing.
• Provide back-up and support for leave inquiries.
• Assist with the enrollment and termination of benefits and pension plans as required.
• Educate new employees and ensures that all staff are aware of the benefit and pension plan and coverage.
• Assist employees with the application for LTD and other benefits.
• Maintain Employee and Family Assistance Program (EFAP) and ensure employees have access to the information and resources.
• Complete Personnel Action Record (PAR) and provide employee changes to finance in a timely manner.
• Notify Payroll when ROEs need to be issued or employees need to be re-instated post leaves (following maternity leave, leave of absence, education leave, etc).

POLICY ADVICE AND RISK

• Lead policy discussion and training initiatives to foster a Respectful Workplace (including policies on violence, harassment, etc).
• Create investigation files and investigate employee complaints and disputes.
• Recommend appropriate resolution and action to the Human Resources Manager.
• Identify policy changes and revisions in response to changes in legislation including Canada Labour Code and Employment Standards Act.
• Recommend policy changes in response to changes in the work environment or practice.
• Consults and provides advice and guidance to managers on matters pertaining to labor relations, workplace conduct, Canada Labour Code, employment standards, talent management, compensation policies, and procedures.

OTHER DUTIES

• Participate actively as a SFN representative in collaborative partner networks and in related community activities.
• Participate in SFN sponsored community events as required.
• Provide Human Resources support and advice to Saulteau’s Commercial Entities as needed.
• Support and work collaboratively with other members of the Human Resources team.

Qualifications and Skills

• Degree in Human Resources or Business, combined with five (5) years of experience in in human resource generalist and employee relations role. Equivalencies will be considered.
• Experience working within and providing interpretation of the Canada Labour Code and as they apply to First Nations.
• Knowledge of employment related legislation, regulations, and policies (Canada Labor Code, Employment Standards)
• Experience and knowledge of SFN is an asset.
• Research skills including the ability to interpret and explain employment related case law.
• Excellent oral and written communication including briefing and report writing skills.
• Ability to solve problems, make effective decisions, resolve conflicts, and manage time effectively
• Maintains high level of confidentiality in the handling of information.
• Valid BC Driver’s License, a positive role model and a successful Criminal Records Check.

 Required Knowledge, Skills and Abilities

• Proficiency in Microsoft Office Suite.
• Ability to maintain high level of confidentiality.
• Excellent organizational and time management skills.
• Excellent communication skills – oral and written.
• High attention to detail.
• Excellent customer service skills.
• Approachable and professional attitude.
• Knowledge of Saulteau First Nations is an asset.

Work Conditions

• Work is performed primarily during the hours of 8:00 a.m. to 4:30 p.m. Monday through Thursday.
• Occasional travel may be required within SFN community and surrounding community.
• Salary Range: $91,851.22-$105,628.90

Reports To 

Operations Manager-Health Centre

Saulteau First Nations Mission 

We strive to be the Best Governed Nation, one that is proud, culturally strong, and self- sufficient. As stewards of the land, we will ensure that the best sustainable practices are followed, now and in the future.  We remain proudly determined.

Job Purpose  

The Medical office assistant (MOA) supports the physician and nurse practitioner, as well as other health care professionals by performing a wide variety of clerical and administrative tasks. These include, for example, scheduling appointments, word processing, bookkeeping, accounting, photocopying, filing, answering the phone, and correspondence.

Duties and Responsibilities 

Health Care Administration 

• Answer the phone, schedule and confirm medical appointments, greet patients, receive and communicate messages.
• Use health software, and other computer applications, to book appointments or prepare documentation.
• Use a computer to prepare, key in, edit, and proofread medical records, reports, articles, case histories and correspondence from machine dictation, shorthand and handwritten notes.
• Create reports, invoices, financial statements, letters, case histories and medical records.
• Assist patients in completing health history and intake forms.
• Assist in minor medical procedures.
• Transcribe, from handwritten notes, electronic dictation, or oral instructions.
• Performs medical related invoicing (billing), or insurance submissions or claims.
• Processes payments, bank documents, and accounts receivable.
• Set up and maintain records management systems. This includes classifying and coding electronic, and hardcopy files.
• Operate office equipment; this includes voice mail messaging systems, photocopiers, fax machines, and document scanners.
• Keep examination areas clean, orderly, and stocked with supplies.
• Take patients in and out of examining rooms, clean the room between the patients, and set up simple trays for procedures done in the office.
• Use word processing, spreadsheet, database, and presentation software to prepare medical documentation.
• Perform other clerical and administrative functions. This might involve, for example,  ordering and maintaining an inventory of supplies. 

Qualifications and Skills 

• Medical Office Assistant Certification.
• 3-5 years health care experience in a hospital or clinic setting
• First Aid, CPR-C.
• Experience working within in a First Nations community is an asset.
• Emergency and triage training.
• Honest, trustworthy, respectful, and compassionate.
• Possesses cultural awareness and sensitivity.
• Ability to build trust, serve as a positive role model and maintain confidentiality.
• Valid BC Driver’s License.
• Ability to pass a Criminal Records Check.
• Ability to maintain patient confidentiality.
• Excellent oral and written communication skills.
• Exceptional organizational and time management skills.
• Ability to maintain accuracy while doing multiple tasks or working under pressure.
• A mature attitude toward the human body, wellness, and disease.
• Ability to follow directions closely and accurately.
• Ability to establish a professional relationship with patients and ensure that they have confidence in you.
• Ability to deal effectively with the difficult behaviors that can sometimes be shown by people in distress.
• Ability to work independently or as part of a team.

Work Conditions 

• This is an on-call casual position. When called in work is performed primarily in the office with hours of work set as 8:00 a.m. to 4:30 m. Monday through Friday.