Summer Student – Visitor Centre Counsellor
Quesnel Visitor Centre
Job Overview
We are seeking a motivated and enthusiastic Visitor Center Counsellor to join our team. As a Visitor Centre Counsellor, you will be the first point of contact for visitors, providing exceptional customer service and expert guidance on local attractions, services, and events. Your passion for hospitality and knowledge of the local area will help create a memorable experience for every visitor.
This is a seasonal position starting in May and ending in September, 30 hours per week, $19.89/hour. The start and end dates may change based on the needs of the business and the individual/applicant.
Duties
- Respond to visitor inquiries in person, by telephone, and by email in a prompt and courteous manner
- Provide accurate information to visitors regarding destinations, transportation, accommodations, etc.
- Promote tourism products, events, and services in the Quesnel and Cariboo Chilcotin Coastal areas
- Gather and record statistical information per Tourism Quesnel specifications
- Post and share current information of interest to visitors
- Maintain brochure racking and ensure adequate inventory is available
- Review and support the updating of visitor materials, as necessary
- Complete sales transactions for merchandise sold
- Provide visitor services at special events or festivals
- Follow all Standard Operating Procedures as outlined for the Visitor Centre
- Other tourism and administrative duties as assigned
Eligibility Criteria
Are currently enrolled and returning to secondary or post-secondary studies.
Are between the ages of 15 and 30
Qualifications
Minimum grade 10 education
Experience working in the Tourism Industry or SuperHost/Service Excellence training would be an asset but will be provided
Customer service experience preferred, either paid or volunteer
Knowledge, Skills, and Abilities
knowledge of community and tourism products in the region
demonstrated self-starter and understanding of the role of an ambassador
ability to communicate effectively and courteously with the public
ability to understand and effectively carry out oral and written instructions
demonstrated competency with computers, including MS Office
To Apply
Please submit your resume via email to quesnelvisitor@gmail.com or in person at the Quesnel Visitor Centre
Join us in creating memorable experiences for our visitors while showcasing your passion for service!