Community Based Victim Service Support Worker – Part-time
Position: Part-time Community Based Victim Service Support Worker
Hours of Work: 20 hours a week minimum.
Wages: 24.50 to 26.00/hr dependent upon experience and education
Application Closing Date: Open until position is filled
Start Date: As soon as possible
Contract End Date: March 31, 2023 with possibility of extension
General:
Canadian Mental Health Association-Cariboo Chilcotin Branch, is currently looking at expanding its Victim Services Program and is seeking a new Victim Support Workers. Under the Direction of the CBVS Program Manager, you will co-ordinate the Victim Services Program and its clients through client-in takes, needs assessments and intervention for power-based crimes including criminal harassment, sexual assault, assault, family violence, child abuse and neglect.
Key Responsibilities:
This includes but not limited to the following functions:
- Provide accurate and non-biased information about court and the criminal justice system.
- You are a source of support for all court related matters and go to court with victims as required.
- You are perceptive to individual client needs, and make referrals to other services as required.
- You act as an advocate and liaison between the victim and other service providers such as the RCMP, Crown Counsel, Income Assistance, MCFD, etc. as required.
- You work closely with the victim to ensure they are updated, informed, and supported.
- Provide follow up services and support with victims to ensure their needs have been met.
- You are responsible for promoting and facilitating awareness raising, healing/wellness programs and workshops.
- Ability to prioritize, daily and weekly work assignments.
- Maintaining accurate and up to date client files.
- Promotion in public displays, presentations to community groups, social service agencies and police through effective use of various forms of communication.
- Establish and maintain cooperative working relationships by working collaboratively with internal programs of CMHA, RCMP, RCMP Victim Services, Aboriginal Victim Services, Crown Counsel, Hospital, MCFD, Transition House, Stopping the Violence Programs, and indigenous partners.
- Ability to work in a team environment, professional and respectful demeanor.
- Excellent organizational, verbal and communication skills.
- Creative problem-solving skills.
- Ability to work with diverse individuals and communities.
- Flexibility around daily hours due to court appearances/support to clients as/when required.
Required Qualifications:
- Minimum 2-year social service post-secondary accredited program with a minimum of 1 year working experience in a related field OR a minimum of two years combination of Work and Training experience in a related field. Knowledge of domestic violence and sexual assault issues, crisis intervention, risk assessments, safety planning and trauma informed practice would be an asset.
- Strong competency in both written and oral communication is required to develop, maintain, and accurately record complex confidential relationships.
- Understanding of victim’s issues, the criminal justice system and family law.
- Understanding of human rights and labor relations issues is bonus.
- Knowledge of the Williams Lake social services organizations and indigenous organizations and how to access these community resources.
- Knowledge of Microsoft Word, Excel, and Power Point.
- A valid BC Class 5 driver’s license, insurance and a reliable vehicle is required to fulfill the requirements of this position.
- Current driver’s abstract.
- Current criminal record.
Mental Stress
There is frequent noticeable pressure from simultaneous priorities. Unpleasant contact or concerns over unpleasant situations are frequent. This position may expose the incumbent to vicarious trauma that results from empathetic engagement with recently traumatized clients.
CMHA is an Equal Opportunity Employer.
If this position sounds like a right fit for you, and you’re ready to join our team and offer your skills towards a safer and healthier community, please email a cover letter AND resume to Ms. Penny Stavast, Program Manager, Community Based Victim Services at penny.stavast@cmhacariboo.org or drop off at the front desk reception at 201, 35 South Second Avenue, Williams Lake, BC. No Phone calls please.
NOTE: Pursuant to Section 41 of the BC Human Rights Code, Preference will be given to applicants with First Nations ancestry.
We thank all applicants for their interest; however only those selected for an interview will be contacted.






