Victim Service Worker
Job Posting
POSITION TITLE:
Community-Based Victim Service Worker
CLASSIFICATION:
Victim Service Worker
GRID LEVEL:
11
PROGRAM:
Community Based Victim Services
REPORTS TO:
Department Manager
JOB SUMMARY:
The Community Based Victim Service Worker will:
· ensure victims of physical and sexual assault, child sexual abuse and adult survivors of sexual abuse receive the information and practical assistance they need to understand the dynamics of abuse and access the criminal justice system
QUALIFICATIONS:
The Community Based Victim Service Worker will have:
· a Diploma in a related human/social service field, Counselling Psychology or Criminology
· two years recent related experience, or
· an equivalent combination of education, training and experience
SKILLS & KNOWLEDGE:
The Community Based Victim Service Worker will require:
· the ability to work with survivors of sexual assault, historical abuse and wife assault
· knowledge of the criminal and civil justice systems
· excellent communication skills
· the ability to prepare and produce reports, based on maintaining current records of relevant statistics
· good group facilitation and public presentation skills
· good relationship skills with staff, professionals and agency personnel
· ability to work as a team member with staff, clients, police, social workers, hospital workers and other pertinent individuals or professionals
· tact and diplomacy
· excellent interpersonal skills
· good problem solving skills
· the ability to work with people of diverse ages, cultures and personal situations, particularly aboriginal people
· a working knowledge of Excel, Word and email programs
· a valid driver’s license
· achievement and maintenance of Crisis Response Training, Suicide Prevention and Intervention Training, Diversity Training and CPI
PERSONAL ATTRIBUTES:
The Community Based Victim Service Worker must demonstrate:
· a high degree and awareness of ethical and professional conduct
· capability of working in extreme crisis and traumatic situations
· a capacity for empathetic listening and support skills
· organization, prioritization and motivation skills
· a willingness to work flexible hours
· a non-judgemental attitude
· sensitivity
· cultural awareness
· good boundaries and self care practices
· a strong understanding of and a commitment to a feminist informed practice; and
· a commitment to a person centered practical approach
· capacity of working in extreme crisis and traumatic situations
RESPONSIBILITIES:
The Community Based Victim Service Worker will:
· conduct client intake by obtaining demographic information, providing information regarding the victim service worker’s role and the services offered by the organization, assisting clients in completing intake forms and explaining issues related to confidentiality
· provide emotional support to clients who have been victims of crime through active listening, debriefing and validating client’s emotions
· assess client needs for other services and provide them with information and recommendations on helping organizations, such as community service agencies, counsellors, legal aid lawyers, physicians and mental health services
· provide crisis response and intervention as necessary
· support client interests and rights by liaising for clients with police and Crown Counsel, obtaining information about client cases including case status and hearing dates
· provide information on police, legal and medical system in general and specific to client needs
· provide information on crime prevention to clients to help them avoid re-victimization
· provide court support services, such as explaining court processes and trial procedures
· provide court orientation and preparation
· provide accompaniment and/or transportation to court, police and medical appointments
· assist clients in completion of legal forms, such as Criminal Injury Compensation Applications and Victim Impact Statements
· participate in public education to raise awareness of physical or sexual assault/abuse
· consult and liaise with community service agencies to maintain up to date information on available resource and develop community relations
· maintain and provide statistics and reports regarding service delivery as required
· maintain an up to date client handbook and program manual
· perform other related duties as required
HOURS OF WORK: 35 hours per week, flexible to meet program needs
RATE OF PAY: As per the Collective Agreement
CLOSING DATE: June 3, 2020
SUBMIT RESUMES TO: Lori Brooks, Human Resource Coordinator
P.O. Box 713 (10110 13th Street)
Dawson Creek, BC V1G 4H7
Fax: (250) 782 4167: E-mail:
humanresources @spcrs.ca
· Please include competition #1793 with resume
· Only short-listed applicants will be contacted
· This position requires union membership
· This position is open to female and male applicants




