The Crisis and Counselling Program

is seeking a Part-Time Supervisor

Summary of Job Description:

The Part-Time Supervisor of the Crisis and Counselling Program is responsible to assist with the operation of the Interior Crisis Line-Williams Lake and to participate in Community Education as it relates to Mental Health and Wellness in the community.

This position also provides short term Supportive Counselling to persons in crisis and not limited to distress, suicidal intentions, victims of crime, tragedy, relationship issues, anger, depression or anxiety.

Position Starts:          June 3rd, 2019

Hours of Work:           23 hours per week (Monday to Thurs must have some flexibility)

Starting Wage:           $21.63 per hour

Job Qualifications:

Education

·         2-year diploma in Human Services field (or equivalent)

·         Crisis and Counselling training

Conditions of Employment:

·         Must agree to a Criminal Records Check

·         Must adhere to CMHA-CC Policies and Procedures

Competencies:

·         Awareness of Diversity

Be sensitive to differences in age, culture, ethnicity, gender, sexual orientation, socio-economic class etc.

·         Communication

(verbal and written) active listening, ask relevant questions, speak clearly and concisely, read and write reports, keep accurate statistics, team meetings

·         Confidentiality

Ensure that there is a clear understanding as to confidentiality and the law

·         Conflict Resolution

Effectively manages conflicts through to a resolution

·         Delivers on Commitments

Internally and externally to clients, coworkers and the agency

·         Emotional Maturity

Ability to handle difficult situations and distance oneself from others’ problems or emotions

·         Initiative

Self-motivated, takes the initiative to identify new challenges or opportunities

·         Interpersonal:

Assist, advise, teach and guide through the process of evaluating a situation and take action

·         Knowledge of Subject Matter

Apply appropriate counselling methods relevant to client’s needs

·         Objectivity

Assess situation from different perspectives free from personal values, interests, beliefs or judgment

·         Planning and Organizing

Plan, develop, schedule and administer crisis line and counselling programs effectively to meet goals and timetables

·         Problem Solving and Creativity

Observe and analyze situation from different perspectives, use critical thinking skills, evaluate and interpret client’s responses to show options for solutions, actions and consequences

·         Respect, Patience, Responsibility, Empathy, Willingness to Assist

Encourages and respects diverse opinions and ideas

Skills and Abilities:

·         Proficient in short term Supportive Counselling

·         Superior knowledge of community resources

·         Excellent oral, written, training and interpersonal communication skills

·         Ability to function independently

·         Intermediate computer skills

·         Interview and evaluate volunteers in cooperation with other staff

·         Ability to facilitate/coordinate community education

Working Conditions:

·         Requires flexible work hours

·         Limited evening and weekend work will be required

·         Ability to be available to staff/volunteers on a rotation basis

·         This position is required to act independently with little direct supervision

Direct Reports:

·         Counselling staff

·         Crisis Line volunteers

Closing Date:              4:00pm May 24th, 2019

Interview Date:          during the week of May 27th, 2019 (or as otherwise agreed upon)

Send/drop off resume with cover letter to

Canadian Mental Health Association

51 4th Ave South, Williams Lake V2G 1J6

attn. Heather Silvester, Crisis and Counselling Program Manager

or

E-mail: resume with cover letter to heather.silvester@cmha.bc.ca

Telephone: 250 398-8220 ext 2031