Customer Representative

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Join the Global Community of Scotiabankers to help customers become better off.

Job Purpose:

As a member of the branch service team, you are responsible for contributing to the overall success of the branch by meeting negotiated Service Excellence Activity goals while adhering to Bank security, operational and compliance procedures and policies. Your negotiated goals include Service Excellence Activities, along with other objectives related to customer service standards, teamwork and personal development. More specifically, you are responsible for meeting customers’ day to day transactional needs, resolving their service and maintenance related inquiries and directing sales opportunities to the appropriate sales officer. You are responsible for contributing to the provision of human, straightforward and knowledgeable service through your daily interactions to foster a relationship of mutual trust and confidence with customers and other team members.

Key Accountabilities:

1. Increase customer satisfaction and loyalty through service excellence by:
Delivering the desired customer experience by consistently applying the Service Standards during all customer interactions;
Responding to customer inquiries or resolving customer concerns on the spot and/or escalating as appropriate;
Projecting a professional image at all times by ensuring counters, work stations and surrounding areas are maintained and organized;
Demonstrating confidence and knowledge by ensuring transactions are thorough and accurate;
Demonstrating respect and knowledge in every customer interaction.
2. Strengthen and retain profitable customer relationships through sales support by:
Developing a clear understanding of the Branch’s financial and non-financial goals;
Promoting the Bank’s products/services;
Identifying/anticipating and responding to customers’ needs by introducing/referring all sales opportunities to the appropriate sales officer on the spot and/or through Sales Builder;
Recognizing/identifying opportunities to promote customer convenience alternatives to Retail and Small Business customers.
3. Contribute to the quality and efficiency of branch operations as well as compliance with regulatory and internal bank guidelines to minimize the Bank’s exposure to risk by:
Adhering to cash, custody and security procedures and policies at all times;
Adhering to position authorities and bank policies;
Complying with regulatory requirements as part of the service process, including Know Your Customer (KYC) , Canada Deposit Insurance Corporation (CDIC), Financial Consumer Agency of Canada (FCAC), Anti-Money Laundering/Anti-Terrorist Financing (AML/ATF), Privacy and Occupational Health & Safety (OHS) requirements, processes and guidelines as well as SSI guidelines/processes;
Immediately reporting/escalating fraudulent activities, unusual occurrences, issues/deficiencies/trends to your direct supervisor and/or the Manager Customer Service, Branch Manager, Chief Compliance Officers and/or applicable Shared Services department, as appropriate.

Qualifications:

Functional Competencies
Strong PC and keyboarding skills;
Working knowledge of Service Excellence Activities (how to achieve/successfully complete a Service Excellence Activity);
Working knowledge of Branch systems (e.g. Free Forms Teller (FFT), Branch IntraLink, Sales Builder, HR Passport, and My Learning Centre) transactional services and associated procedures;
Working knowledge of Regulatory compliance related to Privacy, Anti-Money Laundering (AML) Anti-Terrorist Financing (ATF), Know Your Customer (KYC) requirements, Financial Consumer Agency of Canada (FCAC), Canada Deposit Insurance Corporation (CDIC) and Occupational Health & Safety (OHS) as well as SSI guidelines/processes;
Working knowledge of Branch routines and operating procedures, as applicable;
Working knowledge of cash, custody and security processes and procedures.
Education/Experience
A high degree of customer focus and a strong customer service orientation is required to ensure a consistent service experience for our customers. Flexibility is required to adapt to a wide variety of tasks and functions.

Hours: 15 Hours

Wage: Not specified.

Start Date: As soon as possible.

How to Apply: Apply Online Here

 

MENTAL HEALTH AND ADDICTION COUNSELLOR – NLAKA’PAMUX NATION

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As part of the Nlaka‛pamux Nation Mental Health Team, the Mental Health and Addiction Counsellor is responsible for providing confidential mental health and addiction counselling, education and support to individuals and families within the Nlaka’pamux Nation. This position operates from a holistic and trauma-informed perspective, is sensitive to the Nlaka’pamux tradition and culture, and provides services required to assist community members in attaining and maintaining the highest level of wellness possible. This is a demographic-specific posting, priority will be given to Indigenous applicants with a master’s degree in counselling psychology or human services related field. Salary to commensurate with experience; benefit package offered.

Key Accountabilities:

  • Provides direct counselling services such as intake, assessment, and holistic treatment planning as appropriate; consultation/liaison with community agencies, schools, hospitals, and other community services within the Nation.
  • Conducts individual counselling from a trauma-informed perspective.
  • Maintains basic knowledge of psycho-tropic medications as prescribed by a physician, maintaining and awareness of the effects of such medications.
  • Maintains appropriate client documentation.
  • Promotes and maintains effective working relationships with clients and families, physicians, schools and hospitals to coordinate services, secure input, cooperation, improve client outcomes and provide community support.

Knowledge, Skills and Abilities Required:

  • Strong assessment skills relevant to the context of local Indigenous history, beliefs and practices.
  • Knowledge of or willingness to learn Nlaka’pamux tradition and culture.
  • Recent experience working with First Nation clients in rural, remote and on-reserve communities.
  • Familiarity with both abstinence and harm reduction model.
  • Ability to promote healthy lifestyles and healthy choices through personal role-modelling with resources/agencies and other stakeholders.
  • Ensure provision of services to clients is completed in a safe environment regardless of location (i.e., home visit, band hall, satellite stations or main offices).
  • Strong written and verbal communications skills, which includes correspondence, case notes and report writing.
  • Ability to work independently and in a multi-disciplinary team.
  • Demonstrates strong interpersonal, organizational and time management skills.
  • Functional in Microsoft Office: MSWord, Excel, PowerPoint, Outlook, Publisher.
  • Ability to work flexible hours that may include some evenings/weekends. All travel is within a 50 km of main office.
  • Hold a valid drivers’ license with a clean drivers’ abstract.
  • This is a designated position of trust working directly with vulnerable persons. Consent to a comprehensive criminal record check with clearance is required. Personal and professional references are required.
  • Please note travel is involved to communities.

Qualifications:

  • Minimum Bachelor’s Degree in Psychology, Social Work, or other Human Services related field. Preference will be given to applicants with a Master’s Degree in Clinical Counselling, Psychology or Human Services field from an accredited university and registered with a professional licensing body.
  • 2 years (recent) direct counselling experience; experience in community development, family support work, group facilitation and/or advocacy is an asset.
  • Proficient knowledge of, and demonstrated working experience in, the comprehensive issues relating to colonization, intergenerational and residential school trauma, substance and process addictions, mental health issues, concurrent disorders, grief/loss, suicide ideation/intent, family violence and FN specific issues.
  • Demonstrated capacity to develop, implement and evaluate programs and psychoeducational information.

How to Apply:

Application Submission Process must include the following:
Resume: providing detailed information about your education and employment history that clearly demonstrates your ability to the required job qualifications.
Cover Letter: Outline your understanding of the position and how you’re your education/experience would contribute to the success of the position, the organization and to the communities served.

This is a demographic-specific posting where preference will be given to qualified First Nation applicants.

Want to know more about our agency?
Scw’exmx Community Health Services Society
http://schss.com/
https://www.facebook.com/schsswellness/

Apply by Mail or email to:
SCHSS Executive Director
Box 3090
Merritt, BC V1K 1B8

Application Deadline: July 13, 2018 4:30 pm

 

ASSISTANT STORE MANAGER

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As a FIELDS Assistant Store Manager, you will work closely with the Store Manager on merchandise and inventory, loss prevention, health and safety, employee well-being, customer relationships, meeting revenue targets and other financial aspects of running a small business. You will work with and provide leadership to Store Associates, and will act as the Store Manager in the Manager’s absence. The Assistant Store Manager position is a key step in development towards a Store Manager position. This is a part-time position.

QUALIFICATIONS:

  • 1-3 years retail experience
  • Strong communication/interpersonal skills
  • Leadership skills
  • Basic computer skills, including MS Word and Excel
  • Some level of Post Secondary education or equivalent is preferred
  • Previous managerial experience is an asset

HOW TO APPLY:

Please send your resume and references or drop them off at the store. Please be sure to include the store location in the subject line of your email and let us know where you saw this job posting.

 

 

Curves Fitness Coach-Curves 100 Mile

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Women’s Fitness Club looking for mature, energetic women to fill part-time/ full time

Fitness Coach position Monday-Friday split shifts. Successful candidate will have a

passion for working/coaching & helping members in an All Ladies Fitness atmosphere.

Must be a team player, have a good sense of humour, a caring personality, and have a

genuine interested in fitness and promoting good health. Full training provided for the

right person.

Job Description

Teaching the Curves circuit workout, weight loss instruction, light cleaning such as

vacuuming, wiping off equipment, cleaning bathrooms etc. Giving tours of the facility,

creating excitement and commitment, explaining the prices and programs,

membership agreements and paperwork. Computer skills with windows an asset.

Deadline to apply July 26, 2018

Current CPR certification an asset

Email resume: cariboocurves100@shaw.ca

 

Truck Driver

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Central Cariboo Disposal is now accepting resumes for Driver/Operator

Requirements:

Class 3 w/Air Endorsement (Driving (Tandem Axle) experience is an asset) Drivers abstract is required. The successful candidate will also be required to pass a pre-access Drug Test to meet the requirements of our clients.

This position will require the successful candidate to safely operate a variety of equipment (forklift, Skid Steer, Baler, Roll-off truck, front load truck, Roll back truck, and automated Side load)

Successful candidate must be physically fit, as this job will sometimes require heavy lifting

Any experience operating garbage collection equipment is an asset but is not required, as on the job training will be provided.

How to Apply:

Email resume to dharrison@ccdsl.ca OR Fax resume to 250-392-1115 OR apply in person with resume at 5101 Frizzi Road, Williams Lake, BC

Full Time Bartender Position Available-Flying U Ranch

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We have an opening for a full time bartending position. Our bartender will be responsible for serving our guests, ordering and maintaining the cleanliness of our bar and saloon. Staff are able to enjoy the ranch amenities on both days off and breaks.

Please contact us by email or phone for more details.

Please send your resume to officemanager@flyingu.com

Dishwasher – Blue Sky Restaurant

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Contact Person:  Eva

Address:  477 Alder Ave.

City/Prov.:  100 Mile House, BC

Job Title:  Dishwasher

# of Openings:  1

P/T, F/T, Casual or Temp:  P/T

Start Date:  ASAP

Wage:  Min. wage

How to Apply:  Please bring resume to restaurant.

Kitchen Manager – Jackson’s Social Club and Brew House

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Description:  Looking for someone to operate and manage a small kitchen at the brewery.

 

Qualifications: Experienced cook, organized, punctual, reliable.

 

Contact Person: Keith Jackson

Address: 175 HWY 97

City/Prov./Post Code: 100 Mile House, BC V0K 2E0

Phone: 250-706-8561

Email: jacksonsbrewhouse@gmail.com

# of Openings: 1

P/T, F/T, Casual or Temp: F/T

Start Date: As soon as possible

Wage: Negotiable

 

How to Apply: Phone Keith at 250-706-8561, or forward resume to jacksonsbrewhouse@gmail.com or drop off resume to 175 HWY 97

Production Assistant-Dog Quality

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Full-time Production Assistant

Dog Quality, a provider of products to improve the quality of life for senior dogs, is looking for a mechanically inclined production assistant to help with the assembly of our stroller products.

Responsibilities

·        Operation of 2 rivet machines to secure the stroller frames and various components

·        Machine tooling set up and adjustment

·        Manual completion of the stroller assembly with remaining parts

·        Cleaning and organization of assembly area

Qualifications

·        Mechanically inclined

·        Experience working in a warehouse or manufacturing environment an asset

·        Ability to lift up to 50lbs

·        Ability to meet deadlines

·        Ability to work in a team environment

·        Ability to stand for long periods of time

·        Keen eye for detail and high level of accuracy

·        Experience working under pressure in a high-volume environment while maintaining standards for productivity and quality

·        Dependable, reliable, takes initiative

·        High school diploma or equivalent

Please submit resume and cover letter to info@dogquality.com – no phone calls please.

About Dog Quality:

Dog Quality is a fast growing, global e-commerce company that provides products to improve the quality of life for senior dogs. Products include dog diapers, bands and pads to help manage dog incontinence, dog strollers to assist dogs with mobility issues and dog traction socks to provide dogs with grip on slippery surfaces such as tile and hardwood. Dog Quality appeared in Season 7 of the hit TV show, Dragons’ Den.  www.DogQuality.com

Counter Customer Service-Chartreuse Moose

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At the Chartreuse Moose, we require someone with great personality and a genuine interest in treating customers with above average service and quality food and beverage.

We offer medical dental benefits as well as better than average wages.