Circulation and Reference Assistant
The TNRD is seeking a cheerful and helpful casual Circulation and Reference Assistant to work at the Clinton Library with the possibility of working at the Cache Creek, Ashcroft and Savona libraries.
The Circulation and Reference Assistant creates a welcoming environment for all who enter the library. He or she registers new library patrons, checks library materials in/out and performs cash transactions for payment of overdue fines. This position will answer reference questions about electronic devices such as e-readers. He or she may also be required to deliver programs. There is a physical component to this position as well.
The position is subject to the provisions of the Collective Agreement with the BC Government and Service Employees’ Union, local 705. This is a Grid 9 position, which pays $22.08-$24.53 per hour. The TNRD requires that all successful applicants undergo a Criminal Record Check.
The ideal candidate will have:
- A passion for helping others and a belief in the importance of literacy
- A welcoming and cheerful attitude
- Exceptional customer service experience and demonstrated ability to exercise courtesy, tact and diplomacy when dealing with patrons and staff
- Demonstrated ability to multi-task, work under pressure and within tight deadlines
- Strong attention to detail and excellent organizational skills
- Ability to work independently with minimal supervision
- Ability to handle confidential information with discretion and integrity
- Grade 12 or GED equivalent
- Basic computer skills
- Excellent oral and written communication skills
- Excellent interpersonal and organizational skills
Assets:
- Experience working with children, other than own, in a professional capacity. For example: daycare, teacher, etc.
- Strong technical aptitude, which includes:
- Minimum typing speed of 35 WPM
- Proficient understanding of Windows, Android and iOS operating systems
- Demonstrated skill using Microsoft Office programs, such as Excel and Word
- General knowledge of the methods and practices used in operating peripheral equipment such as printers, USB drives and wireless internet connections
- Ability to work with and learn a variety of software applications independently
- Proficiency to assist patrons with social media, email, e-readers, tablets, eBooks, eAudiobooks and smart phones
If you are interested in applying for this position, please send your application to the email below, quoting “Competition 2017-035”
All applications must include a cover letter and resume outlining your qualifications and experience. Please send your attachments in PDF format.