Resource Centre Worker
Horton Ventures Inc. is seeking a dynamic, outgoing individual to join our Team in Williams Lake, BC.
Our Company’s mission is to support and assist British Columbians to sustain employment. Our services support both unemployed individuals, to obtain employment, and employers, to sustain or increase their current human resource skill level.
As a contracted partner of Employment Program of BC ( EPBC), we operate WorkBC Employment Services Centres ( WorkBC ESC) to assist unemployed and underemployed British Columbians to regain sustainable employment. To deliver this opportunity to individuals in the Cariboo Region, we are seeking a Resource Centre Worker to work with our team in delivering services to eligible individuals at the Williams Lake WorkBC ESC.
The Resource Centre Worker position is a full-time (35hrs./ week) position and includes benefits
Job Description and responsibilities
- Engage clients entering the ESC offering assistance and information to aid in their job search
- Familiar with current local job postings on Horton Ventures and other job/career website
- Through orienting and screening clients, determine if the client feels ready and able to do independent job search or if the client requires and is eligible for case management and a Formal Needs Assessment
- Enter client information into the Integrated Case management System (ICM)
- Monitor the ICM for incoming Service Requests and Apprentice Applications
- Proficient with computer software such as Microsoft Word, Excel, internet and email
- Facilitate group and one-on-one workshops as required
- Assist and support clients to become familiar with office equipment and services such as printer, scanner, fax, computer, internet, phone, and resource library
- Provide assistance to clients in navigating to the Service Canada website for set up of a My Service Canada account. Must be knowledgeable on EI processes.
- Must be knowledgeable and informed on current job search techniques and labour market information
- Liaise with other community service organizations and maintain and update resource directory
- Responsible to ensure the resource library contains current, up-to-date, employment related material to assist staff, clients and employers
- Manage the resume database to assist clients and employers in determining qualified candidates for vacancies
- Ability to troubleshoot computer, internet and office equipment issues
- Maintenance and improvements to the company website
- Month end statistics as required by management
- Reception coverage when required
Full Time
