Reports To

Director of Operations

Saulteau First Nations Mission

We strive to be the Best Governed Nation, one that is proud, culturally strong and self-sufficient.  As stewards of the land, we will ensure that the best sustainable practices are followed, now and in the future.  We remain proudly determined.

Job Purpose

The Program Manager – Youth Centre and Family Support position is responsible for the overall program creations, service deliveries, and operations of the Youth Centre. The Youth Centre is staffed by a small cohesive team of individuals who work collaboratively to build and foster relationships with the community’s youth in a safe and inviting environment.  Additionally, the Manager provides oversight of the Family Support program staff.

Duties and Responsibilities

Program and Services Administration

·         Develops and implements all facets of programming and service development including proposal writing, planning, budgeting, implementation, evaluation, and report writing.

·         Ensures staff are properly maintaining client files and documentation in an appropriate and accountable manner according to established standards.

·         Ensures consistency of quality, accountability and high standards in all programs and services – both client support and education. This includes providing training for staff and developing procedures, models, and comprehensive frameworks of delivery.

·         Prepares and monitors budgets for the Youth Centre and Family Support programs, ensuring compliance with agreements and completing required reporting.

·         Maintains appropriate fiscal controls to ensure all programs are within the scope of the annual budget and have an understanding of and report on any variances.

·         Ensures consistent and meaningful evaluation of all programs and services is carried out to assess their impact and success and to make needed changes and improvements as indicated.

·         Reviews Ministry of Children and Family Development (MCFD) contracts and keeps Director of Operations and Chief and Council apprised of any changes.

·         Represents Family Support staff in presenting MCFD concerns to Chief and Council.

 

Management of Programs

·         Oversees the Family Support Program delivery, including development of policy and procedures concerning these programs and services.

·         Monitors the evolution of holistic case management services including basic needs, life skills services, training supports, cultural rediscovery activities, recreational, and other collateral issues/developments.

Ensures INAC policies are adhered to and administered as they relate to Family Support Program.
·         Oversees the services which have been developed for Saulteau First Nations (SFN) community members who have been referred by the MCFD or to families who are providing care to children living out of care.

·         Ensure that programming schedule allows for MCFD supervised visits and client meetings in the Youth Centre house.

Management of Program Staff

·         Manages on call schedule of Family Support Workers.

·         Responsible for hiring, orientation and ongoing supervision of direct report(s), including training and supervision of all practicum staff.

·         Conducts regular performance appraisals with program team members, providing constructive feedback and direction as to improvement.

·         Provides positive leadership to all staff, encouraging a team approach, professional attitude, personal wellness, and good management – staff relations, always modeling best practices in this regard.

·         Works to bring staff together regularly to discuss and evaluate all services and where improvements can be made.

 

Department Management

Manages expenditures within budget for program delivery.
Develops an annual department operating plan in accordance with funding agreements and in alignment with SFN strategic plan.  Provides quarterly reports to the Director of Operations on departmental progress in the above areas.
Develops an annual budget and to monitor and be accountable for all program and service expenditures, completing appropriate reporting to funders.
Advises the Chief and Council through the Director of Operations about programs and policies appropriate to the mandate of SFN.
Is an active participant in the management team of SFN, attending meetings regularly and bringing forward issues for discussion and decision.
Other Related Duties

·         Participates on key committees as appropriate and approved by Chief and Council.

·         Participates actively as a SFN representative in collaborative partner networks and in related community activities.

·         Participates in all SFN sponsored community events and/or designate staff.

Required Qualifications and Certifications

·         Bachelor of Social Work or Bachelor of Arts in Social Work with a minimum three (3) year’s management experience in a health and social services related setting, or an equivalent combination of management related education & experience.

·         Minimum 2 years in a leadership role, with experience and knowledge of youth program delivery

·         Experience delivering programs in First Nations and working with Federal and local government agencies is an asset

·         Vulnerable Sector Police Information Check is required

·         First Aid and CPR-C

·         Valid BC Driver’s License

·         Emergency and suicide prevention training is an asset

Required Knowledge, Abilities and Skills

·         Knowledge of First Nations culture and traditions

·         Knowledge of the Ministry of Children and Family Development system/services

·         Knowledge and experience in planning, development and implementation of culturally appropriate programs and community-based service delivery

·         Knowledge of developing Societies and not for profit organizations is an asset

·         Knowledge of Health and Safety requirements and responsibilities

·         Ability to maintain confidentiality and knowledge of Freedom of Information and Protection of Privacy Act

·         Ability to build trust; serve as a positive role model and maintain confidentiality

·         Ability to solve problems, make effective decisions in critical situations, resolve conflicts and manage time effectively

·         Excellent oral and written communication skills, plus strong negotiation skills.

·         Strong computer skills and experience with Microsoft Office and online virtual platforms

·         Strong interpersonal, communication, organizational, time management, conflict resolution and problem-solving skills

Work Conditions

·         Frequent travel within SFN community and greater North Peace community.

·         Available on weekends and evenings to attend to crisis situations as required.

·         Salaried position with office work primarily performed during the hours of 8:00 a.m. to 4:30 p.m. Monday through Thursdays, and part days on Fridays.

 

Application Deadline and how to apply

Please send your Resume and Cover Letter to jobs@saulteau.com on or before the deadline on April 7th, 2022