General Manager
Job title: GENERAL MANAGER – CAREFREE MANOR
Community: 100 Mile House
Facility: Carefree Manor
Status: RELIEF FULL TIME
Position Summary: We have a great opportunity for anyone looking to develop and gain valuable leadership skills and experience. This exciting position offers varied responsibilities and priorities, and the opportunity to work with and lead a dedicated team of dedicated care providers. This is a temporary position until mid-August 2021.
Reporting directly to President, Carefree Manor’s General Manager (GM) is responsible for the leadership and management of all care and services at the 36-suite Home in accordance with its Mission, Vision, Strategic Directions, policies and procedures and all relevant provincial and federal legislation, regulations and best practice standards.
POLICY STATEMENT
There will be a formalized role description for all staff and/or contracted staff in the organization.
PURPOSE
To clarify and define staff roles and responsibilities within the mandate of applicable legislation and site policies and procedures.
To ensure staff have appropriate qualifications, experience, strengths and abilities.
To keep residents and staff safe with competent staff providing and monitoring services.
ROLE DESCRIPTION
Role Summary
Reporting directly to President, Carefree Manor’s General Manager (GM) is responsible for the leadership and management of all care and services at the Home in accordance with its Mission, Vision, Strategic Directions, policies and procedures and all relevant provincial and federal legislation, regulations and best practice standards. The GM is responsible for a culture of safety, quality improvement and risk management in the provision of care and services for residents, staff, volunteers and families. The GM holds responsibility in offering support and guidance to the President and providing leadership to all staff, whether direct employees or contracted staff or volunteers. The GM nurtures positive relationships with internal and external stakeholders, including residents, families, staff, volunteers and regulatory bodies.
Primary Duties and Responsibilities:
The General Manager:
· Is responsible for quality resident care and services at the Home including:
o Leading, supporting, mentoring and working collaboratively with the leadership team for all service areas in the provision of quality resident-centered care based on the philosophy, mission, vision, values and standards of the Home, provincial & federal governing bodies and Accreditation Canada,
· Leads the management team in the development, implementation and evaluation of policies and procedures and clinical processes to support achievement of the Home’s strategic directions, goals and objectives for the residents and sites, meeting all applicable federal and provincial legislation, regulations and Best Practice standards,
In relation to Fraser Health’s contractual agreement and also agreements with any contracted service providers, reviews staffing and volunteer requirements for the site’s management and program delivery and presents recommendations to the President,
Oversees the implementation of the human resources policies, procedures and practices including the development of job descriptions for all staff,
Establishes a positive, healthy and safe work environment encouraging and mentoring team work in accordance with all appropriate legislation, regulations and values of the Home,
Recruits, interviews, selects and when necessary, releases staff and volunteers and ensures appropriate orientation and training are provided,
Implements a performance management process for all staff and volunteers following clear policy and legal procedures,
Ensures the delivery of staff, volunteer, resident and family education through various means including online, written and/or workshops on relevant topics,
· In collaboration with the site leadership and management teams, develops, implements and reports on the quality improvement program and site audit results.
· Provides support, resources and education to improve resident outcomes through action plans based on quality improvement initiatives,
· Works collaboratively with the leadership team to ensure quality product and services procurement with a priority of fiscal responsibility and sustainability throughout the organization,
· Participates with the leadership team in the development of a 5-year Capital Equipment plan, based on management input and site need,
· Develops, and presents recommendations to the President in keeping with trends and requirements within the community and industry,
· Leads the team in the development and implementation of projects and programs having organization-wide impact including: continuous quality improvement, risk management, human resource planning, systems implementation and program development,
· Establishes and maintains a collaborative relationship with the site’s staff, volunteers, residents, families and the community at large through ongoing, effective communication and positive relationship.
Financial planning and management
Approves expenditures within the authority delegated by the President,
Administers the funds of the Home according to the approved budget and monitors the monthly cash flow of the sites,
Ensures the President is provided with comprehensive, regular reports on the revenues and expenditures of the sites.
Risk management
Identifies and evaluates present or emerging risks for the Home including: risks to or from clients, staff, volunteers, programs and projects, property, finances and/or reputation and implements measures to control or mitigate risk, and routinely reports these perceived or actual risks to the President,
Recommends that the Owners carry appropriate and adequate insurance coverage.
Other Duties:
Other duties as assigned.
Qualifications and Experience:
Licensed Practical Nurse (practicing) in BC preferred.
Minimum 5 years’ experience in seniors’ residential/complex care, assisted living and/or seniors’ housing.
Leadership/management experience required.
Education (teaching) experience of benefit.
Skills and Abilities:
Skilled communicator, participatory leader, visionary and change agent.
Excels at building relationships with management, staff, clients, service providers and external stakeholders.
Excels at building interdisciplinary teams focusing on providing excellence in care and services to the residents served.
Excellence in assisted living clinical service operations and knowledge.
Financial management, budgeting expertise.
Strong conflict resolution and problem-solving skills.
Sound understanding of/skilled in community relations and customer service.
Able to utilize all relevant IT equipment to perform the duties of the position.
Please Apply to: imranaali@hotmail.com
