THE COMPANY
The Dawson Group is comprised of multiple companies serving British Columbia, including Dawson Construction and Eagle Rock Construction, Dawson Road Maintenance, and IRL International Truck Centres & Idealease.
IRL International Truck Centres are full-service truck dealerships that support the transportation industry by providing them with the necessary equipment for economic growth.
In this role you will be a valued member at our Truck Centre, working as a permanent, full-time Service Administrator, reporting to: Manager, Service. The Service Administrator position is a key position that provides support to the service department by being the first line of communication for customers. Your base location will be Kamloops, BC.
WHAT SUCCESS LOOKS LIKE
¨ Professionally greet customers and answer phones
¨ Displays exceptional multitasking abilities
¨ Efficiently create repair estimates for authorization
¨ Be the main line of communication between customers and the service department
¨ Keep customers updated on status and the cost of repairs
¨ Determine the customer’s needs (ie: warranty, maintenance, etc.)
WHAT YOU BRING
¨ Minimum two (2) years Administrative experience
¨ Industry related knowledge and experience is preferred
¨ Strong written and verbal communication skills
¨ Detail oriented and able to work in a fast-paced environment
¨ Knowledge of basic computer applications
¨ Previous OEM Service experience an asset
¨ Understanding company policies & procedures and assure they are understood and followed by all personnel
¨ Display an earnest desire to preform assigned tasks efficiently and accurately
¨ Promote our Dawson Group of Companies core values – Integrity, Excellence, People First and Respect
BENEFITS
Looking to be part of a well-established family-owned company? Our core values include: People First, Integrity, Respect and Excellence and as such we are committed to providing an environment that supports the growth and effectiveness of our employees and the organization. You will work for a company that offers an excellent compensation package, pension, and medical benefits, as well as learning and long-term advancement opportunities.
The Dawson Group is expanding our reach and need people like you to join us on our journey, and help us achieve our vision of safely connecting our communities.
Apply now to start the conversation!
Apply by email to hr@dawsongroup.ca
The Dawson Group uses a centralized application service- please apply electronically as paper resumes will not be accepted.