Customer Service Representative (Full-time)

Full-time Customer Service Representative Wanted

Dog Quality, a provider of products to improve the quality of life for senior dogs, is looking for a full-time Customer Service Representative.  The ideal candidate will be energetic and excel in a multi-tasked, customer-focused environment, have a passion for the online world and a genuine love of dogs.

Responsibilities

·        Respond to customer inquiries by phone, email and live chat

·        Process phone orders

·        Resolve post-order questions regarding shipping and products

·        Assist with fulfilment of orders as needed

Qualifications

·        2+ years of experience in customer service, retail, or service industry

·        Must have advanced computer skills

·        High school diploma or equivalent

·        Exceptional communication skills, including the ability to clearly and concisely communicate in writing and speech, as well as listen to and interpret customer needs

·        Excellent time-management, organizational, and prioritization skills

·        Keen eye for detail and high level of accuracy

·        Experience working under pressure in a high-volume environment while maintaining standards for productivity, quality, and service

·        Website and/or e-Commerce experience an asset

 

Please submit resume and cover letter to info@dogquality.com – no phone calls please.

 

About Dog Quality:

Dog Quality is a fast growing, global e-commerce company that provides products to improve the quality of life for senior dogs. Products include dog diapers, bands and pads to help manage dog incontinence, dog strollers to assist dogs with mobility issues and dog traction socks to provide dogs with grip on slippery surfaces such as tile and hardwood. Dog Quality appeared in Season 7 of the hit TV show, Dragons’ Den. www.DogQuality.com

Program Manager

Program Manager, Central Interior Rural Divisions of Family Practice
Overview
Job Posting: Program Manager.
Start Date: January 3, 2018.
Application Process: Email resume to slabelle@divisionsbc.ca with Program Manager in the subject line.
Location: The CIRD office is located at 150 Mile House, BC
Salary: Competitive and commensurate with experience.
Job Details: Contract position.
FTE: an average of 25-30 hours per week, contract position, reviewed annually.
Cutoff Date for Applications: December 7, 2017, at 11:00 p.m. PST.

Organization
Divisions of Family Practice are an innovation in health care in BC, designed to support and advocate for family physicians, increase primary health care capacity and improve patient health outcomes. The Central Interior Rural Division (CIRD) of Family Practice is a non-profit society governed by a board whose members are family physicians in the Williams Lake, Tatla Lake, and 100 Mile House areas (geographic area).

Projects
The CIRD runs a variety of programs which support the direction of the membership and enhance the patient and provider experience. It will be the responsibility of the Program Manager to apply for (through identified sources) and manage these programs along with their budgets and staff. Hands-on implementation of some programs will also be expected.

Program Manager Position
The Program Manager will report to the Board of Directors through the Executive Director. Core duties and responsibilities include:
• Applying for funding and designing programs that meet the goals of the Board of Directors.
• Managing program budgets, coordinators, and external contractors.
• Assessing and assisting with coordinator work plans.
• Risk managing all projects.
• Implementing parts of programs when necessary.
• Engaging Physicians, healthcare staff, and community partners and stakeholders.
• Setting-up quality improvement and evaluation plans for each program.
• Ensure budgets are on track.
• Take part in the regional and provincial meetings as required.

Specific Accountabilities Include:
The Program Manager will be responsible for ensuring the programs of the CIRD
consistently support the strategic goals and organizational plan for the Division.
The Program Manager will work on contract from their home office, attend regular
meetings, perform job-related duties in the geographic area, as well as attend
occasional meetings in the lower-mainland or Kelowna. Attendance at early
morning or evening meetings will be required.
The incumbent will hold a valid BC driver’s license, have access to a reliable vehicle,
and have a personal computer and cell phone to use for business purposes.

Qualifications
• University Degree in a related field or 2 years post-secondary education in a related field with continual education in relevant topics.
• Must have previous project management experience.
• Must have strong writing skills and full working knowledge of common computer programs.

Desired Skills and Experience
• Experience working with a board of directors.
• Community engagement expertise.
• Communications experience – writing media releases, backgrounders, & newsletters.
• Experience conducting needs assessments and gap analyses.
• Ability to identify and analyze data sets and synthesize themes and trends.
• An understanding of local primary care services.
• Knowledge/experience working with vulnerable populations.
• Understanding of evaluation measurements.
• Ability to work independently as well as work closely in a supportive capacity with the Executive Director, Program Coordinators, administrative support and the Board of Directors.
• Experience in organizing events and meetings of various sizes and complexities.
• Ability to represent the CIRD professionally and in accordance with the values and priorities of the organization.

Relief/Casual Workers

The Gold Trail School District requires Relief/Casual workers for on-call work in all district communities for the following positions:

  • Bus Driver (Class 2 and Air Ticket required)
  • School Secretary (Secretarial Skills Test required)

The application package is available on the district website, www.sd74.bc.ca and may be submitted, along with a current resume and references to:

Diana Hillocks, Human Resources Manager

School District No. 74 (Gold Trail)

PO Box 250, Ashcroft, BC V0K 1A0

Email: sd74jobs@sd74.bc.ca

Circulation & Reference Assistant

The Logan Lake Library Branch is currently seeking a casual Circulation & Reference Assistant. The Circulation & Reference Assistant registers new library patrons, checks library materials in/out, and performs cash transactions for payment of overdue fines. This position will answer reference questions, including questions about electronic devices such as e-readers. They may also be required to deliver programs. There is a physical component to this position as well.

The ideal candidate will have:

  • A passion for helping others and a belief in the importance of literacy
  • Grade 12 or GED equivalent
  • Basic computer skills
  • Minimum typing speed of 35 wpm
  • Excellent oral and written communication skills
  • Excellent interpersonal and organizational skills
  • Customer service experience
  • Experience working with children

The position is subject to the provisions of the Collective Agreement with the BC Government and Service Employees’ Union, local 705. This is a Grid 9 position, which pays $22.08 – $24.53 per hour. The TNRD requires that all successful applicants undergo a Criminal Record Check.

If you are interested in applying for this position, please email your application to:

humanresources@tnrd.ca, quoting Competition 2017-071

All applications must include a cover letter and a resume outlining your qualifications and experience. Please send your attachments in PDF format.

Applications not fulfilling the criteria set out in this job posting will not be considered. Your application should clearly outline the qualifications, and/or abilities, and experience you have for this position.

cook

We are looking for a qualified and passionate chefs to work with us at our family owned lodge in rural Cariboo. You will cater cooked breakfasts and dinners to small and large groups of our returning guests . We’re looking for professional, team-oriented people who are reliable and have a ‘can do’ attitude. Certified cooks are prefered, but if you have a great passion and skills for cooking it might be the perfect job for you. We will provide accommodation for working days for out of town staff. Along with cooking you will help with other tasks , particularly on ” change – over ” days.

Responsibilities and Duties:

  • Plan 2 weeks menu and shopping list.
  • Prepare and cook breakfasts.
  • Make sandwiches and snacks for packed lunches.
  • Cook 3 / 4 course dinners .
  • Clean kitchen , dinning room and other areas of restaurant building.
  • Greet and direct guest to their cabins.
  • Help with simple duties on ” slow” days.

Qualifications and Skills

  • Certificate from recognizable cooking school or / and experience in catering for groups up to 35 people with various dietary requirements.
  • Valid Food Safe Certificate.
  • Professional and team player.
  • Clean, attention to details.
  • Drivers License and a vehicle required.
  • Able to lift 50 lb and load and unload groceries.
  • Able to pass drug test if required.

Benefits

  • Above average wages, depends of qualifications and performance.
  • Accommodation and meals during working days provided.
  • Free time between meals to explore this beautiful, historical area of Cariboo.

Please apply by email to moreheadlake@gmail.com

General Labor, Graderman

Sigurdson Forest Products is looking for resumes for General Labourers, and Graderman. Sawmill, Fingerjoint, Planer experience would be an asset but not required, along with a Valid Drivers License. Please drop off Resumes at our office, or fax to 250-398-2281, or email at tbeddingon@laketown.net

Research Silviculturist

Ministry of Forests, Lands, Natural Resource Operations & Rural Development
Williams Lake, BC

Research Silviculturist
Salary $61,805.03 – $ 77,194.06 annually

Applicants who do not fully meet the required qualifications may be considered for this position but at a lower classification.

The Ministry of Forests, Lands, Natural Resource Operations and Rural Development is responsible for the stewardship of Provincial crown land and natural resources, and protection of B.C.’s archeological and heritage resources.

This position is the scientific advisor in the field of natural resource management, who conducts applied research to support science-based decision-making and provides expert professional advice relating to silviculture and complex resource management issues. This position identifies needs, conducts research, and prepares extension materials on the silviculture components of silvicultural systems. You possess the ability to draw conclusions on complex technical issues, using advanced analytical reasoning and judgement skills. You have strong written and oral communication skills, exercising professionalism, tact and diplomacy to industry clients, external agencies and management. In addition, you possess the ability to effectively liaise with other industry clients, government agencies, First Nations, the public and diverse public interest groups.

Qualifications for this role include:

Thesis-based M.Sc. specializing in Forestry, Forest Ecology or closely related Forest Science specialty; Plus three years of *directly related experience OR  a thesis-based Ph.D. specializing in Forestry, Forest Ecology or closely related Forest Science specialty; Plus 1 year of *directly related experience.

*Directly related experience may include: Planning or conducting research in silviculture, silvicultural systems, forest ecology, integrated resource management, and timber supply.

Registered or eligible for immediate registration as Registered Professional Forester (RPF) with the Association of BC Forest Professionals ABCFP. Applicants who do not meet the professional requirement may be considered at a lower classification, provided they are registered or eligible for registration as a FIT (Forester in Training) or as an ASFIT (Allied Forester in Training) with the ABCFP. Applicants must contact the ABCFP to confirm their eligibility.

Must have a valid BC Class 5 driver’s licence.
Experience in contract management is preferred.
Supervising experience is preferred.

 

For more information including how to apply online by December 14, 2017, please visit: https://search.employment.gov.bc.ca/cgi-bin/a/highlightjob.cgi?jobid=45679

District Operations Technician

Ministry of Transportation and Infrastructure
Williams Lake, BC

District Operations Technician
Salary $50,857.18 – $57,781.28 annually

Take a look to see what it means to be a part of our team:  Thinking of Joining the Ministry of Transportation & Infrastructure?

The Cariboo District Team embraces innovation in a fast-paced professional work environment and is currently seeking a new member for the role of District Operations Technician in the beautiful city of Williams Lake.  The primary function of the District is to ensure the safe and efficient movement of goods, services and people in a given geographic area.  The operations of each District support the growth and development of the provincial economy.  District operations are a direct link between the ministry and the public/stakeholders providing a key transportation link in a multi-modal environment.

As the District Operations Technician, you are responsible for maintaining and updating the ministry infrastructure inventory systems; assisting in the administration, overseeing and monitoring of the road and/or bridge maintenance program; ensuring work carried out by the contractors is in accordance with the contractual agreements; delivering and monitoring a variety of special projects and new initiatives that change depending on the mandate for the district office; managing ministry resources, such as the gravel pit inventories and ensuring control of assets; as well as managing the district sign program.  This is an outstanding career building opportunity for an individual who has a strong business acumen with the ability to analyze and seek solutions for complex technical and administrative issues.

The BC Public Service offers a healthy work/life balance, excellent benefits, including one of the best pension plans available, and a variety of opportunities for career learning and development.  To find out more, explore What the BC Public Service offers You

Qualifications for this role include:

Secondary school graduation or equivalent.  Additional training in mathematics, engineering, management principles and/or computer technology or a related Technological Diploma is an asset.
Data entry experience
Experience using MS Excel
Valid Class 5 BC Driver’s Licence

For more information including how to apply online by December 18, 2017, please visit: https://search.employment.gov.bc.ca/cgi bin/a/highlightjob.cgi?jobid=45982

General Support Positions – Cedar Crest Society for Community Living

Future Employment Opportunities

The Cedar Crest Society invites interested persons to apply for future positions within our programs.  These programs provide assistance to children, youth and adults with special needs.  Services are provided in a variety of settings including child care facilities, homes, Society facilities and the community.

Candidates who are successful will be placed on a list for future hiring opportunities. Positions are likely to be casual part time initially.

Work to be performed includes:

  • Support to individual children and groups in childcare settings

(E.C.E. training or Qualification preferred)

  • Support to children and youth in summer and after school programs
  • Support to youth and adults in employment and community inclusion programs
  • Supports to individuals requiring overnight respite.

These positions all require some degree of weekend and evening work.

Candidates must possess excellent interpersonal skills, suitable work ethic and the ability to direct, teach and model appropriate behavior to clients of the Society.  Qualifications or experience in the human service field would be preferred.

A valid British Columbia Drivers License, suitable vehicle for work and a criminal record check are required.

To apply submit resume to:

Timothy Guthrie, Cedar Crest Society

Box 1197, 100 Mile House, British Columbia V0K 2E0

All applications must be received by December  5, 2017 to be considered.

Administration Clerk Part Time – Cedar Crest Society for Community Living

This position provides a variety of secretarial, clerical, receptionist and bookkeeping duties.  Prepares correspondence and maintains personnel, financial and payroll records and reports.

  1. Prepares processes and completes employee payroll records, journals, deduction and other payroll related documentation to generate pay cheques.
  2. Accounts payable and receivable.
  3. Reception duties including answering phones and relaying messages.
  4. Maintains records and files as required.
  5. Word processing reports and records as required.
  6. Operates office equipment and arranges for repair / maintenance of same.
  7. Other related duties as assigned.

Qualifications:

  1. Completion of grade 12 including accounting courses.
  2. Experience in a similar position.
  3. Ability to operate common office equipment / computers.
  4. Ability to communicate effectively orally and in writing.
  5. Ability to organize work and carry out the duties of the position independently.
  6. Ability to represent the Society professionally.
  7. Ability to deal effectively with others.
  8. A valid British Columbia Drivers License and Criminal Record check are required.

To apply submit resume to:

Timothy Guthrie, Cedar Crest Society

Box 1197, 100 Mile House, British Columbia V0K 2E0

All applications must be received by December 5, 2017 to be considered.