DENISIQI SERVICES SOCIETY
Employment Opportunity
Mobile Operations Coordinator
Denisiqi Services Society is a growing Delegated Aboriginal Agency delivering innovative, culturally infused
child and family services and programs in Williams Lake and in our six member communities of the Tsilhqot’in
Nation and Ulkatcho First Nation. For this position, we are seeking an individual with a great deal of attention to
detail and extensive knowledge and expertise in using computer applications, preforming administrative
functions, managing projects, writing reports and supporting a busy team with intake, planning and program
coordination. This person will be responsible for running the Indigenous Child and Youth with Special Needs
Mobile Services.
Responsibilities:
1. The Mobile Operations Coordinator will be responsible for a self-managed/cross-functional team. May
include other services mandated by contracts with provincial government and a support to the Executive
Director in all areas related to this division.
2. The Mobile Operations Coordinator is the first point of contact for community and client referrals and is
responsible for supporting a team of professionals in delivering services to families with children
seeking and receiving services.
3. They will be maintaining the client information management system, supporting assigned program(s)
and staff to achieve service delivery within the mobile service delivery model. The Mobile Operations
Coordinator participates in a multidisciplinary team approach executing key deliverables that align with
agency mandate, policy, and procedure.
4. They will ensure that all administrative tasks are conducted efficiently and effectively. They may
coordinate between different departments, manage projects, and support the execution of mobile service
delivery with strategic planning and operation of the model.
5. Equipped with data and analytical skills and tools, they investigate challenges and uncover valuable
insights. They analyze processes and ensure that everything gets done accurately and promptly by
identifying opportunities for process improvement and efficiency across all departments, and lead
initiatives to streamline workflows and optimize resource allocation.
6. Develop and implement strategic plans, policies, and objectives to enhance operational effectiveness and
achieve organizational goals.
7. Manage a professional team across agencies and contractors with scheduling, information management,
written support, tracking, and collection of data. They will create charts and graphs, design
presentations, and develop work plans program areas.
8. Provide external referral sources and other community service providers with information on the
services the agency provides. Establish and maintain effective relations with other community service
providers and the public. Represent organization at events.
Qualifications / Experience:
• Bachelor’s degree in Business Administration, Operations Management, Community Development,
Public Relations, or related field (Master’s degree preferred).
• Minimum of three years of previous work experience in a related field or related degree is required.
• Proven experience in operations management or a similar leadership support role, with a track record
of success in optimizing processes and driving operational excellence.
• Detail-oriented with strong organizational and time management skills.
• Excellent analytical and problem-solving abilities, with a data-driven approach.
• Exceptional communication and interpersonal skills, with the ability to interact effectively with
employees at all levels of the organization.
• Proven experience in project management, with a focus on social programs and community-based
initiatives.
• Strong understanding of social issues and challenges facing diverse communities, with a commitment
to social justice and equity.
• Excellent organizational and time management skills, with the ability to manage multiple projects
simultaneously and meet deadlines.
• Data analysis and evaluation skills, with the ability to collect, analyze, and interpret data to inform
decision-making and improve program outcomes.
• Experience working with government agencies, nonprofit organizations, and community groups.
• Knowledge of relevant regulations and compliance requirements in a nonprofit industry.
• Ability to thrive in a fast-paced and dynamic environment, with a flexible and adaptable mindset.
• An extensive understanding and knowledge of administrative and office procedures required,
• Must be proficient in Microsoft: Word, Excel, Outlook, Power Point and Publisher,
• Strong analytical skills, creativity, and flexibility, attention to detail, and deadline-oriented,
• Time-management and communication skills both oral and written,
• Effectively manage information: dissemination and organizational
• Understanding of child development and developmental programs an asset.
Valid class 5 Driver’s License and satisfactory Criminal Record Screening required.
Wage: $49.72
Please submit Cover Letter with Resume and References by Open till Filled to:
Christa Smith, Executive Director
Denisiqi Services Society
240B North Mackenzie Avenue
Williams Lake, BC V2G 1N6
Fax: (250) 392-6501 E-mail: christa@denisiqi.org
Note: Pursuant to Section 41 of the BC Human Rights Code, preference may be given to applicants of Aboriginal ancestry